Of course, that begs the question of how to reset Hikvision IP camera. Also, if you have changed your IP address while using the SADP tool you must reset it and try again.If your Hikvision IP camera is facing issues or the live feed is distorted, sometimes a simple reset can fix this. If you have a laptop which is connected to the same switch via a network cable instead of a WI-FI connection, make sure that your WI-FI adapter is disabled. If you get an error message that reads "Reset password failed" you must make sure that all of your Hikvision devices (computers, laptops, cameras, recorders, switches, DVRs, and more) are connected to same IP range in your LAN.
In the event that case that you fail despite following the steps correctly try this. Password Reset Troubleshooting in the event of errors After answering all the questions correctly, you will be able to reset your device's password. Should you forget your device's password, enter a new password resetting the interface by clicking on "Forget password" like in the previous method. You can set up validation questions and reset the password by answering the pre-set questions correctly. Find your exported GUID file, then import it to reset device password.
If you forget your device password, enter a new password resetting the interface by clicking on "Forget password". Keep in mind that if the admin password is altered or the GUID file has been used it will be rendered invalid. Just don't forget to key in the old password before exporting the GUID file. Users can export the GUID file in advance and reset the password by importing the GUID file whenever the need to. The security code method does not work anymore, however. Local GUI, SADP, iVMS-4200, and Web client support the new password resetting method. Note: All of the password resetting methods listed below only work in local area networks.
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